Contact us

Want to consult with one of our experts? Contact us using the method that's most convenient for you. 

838 Walker Road Suite 21-2 Dover, Delaware, Zip Code 19904

+1 (302) 877-9740

info@zorinstechnology.com

Contact Us

FAQ

  • How can I be sure the products I purchase through Zorins Technologies are genuine?

    we understand the importance of authenticity and quality. We work only with authorized distributors and reputable vendors for all our products. This ensures you receive original, brand-new, and reliable IT equipment directly from the source. We maintain strict quality control measures throughout the entire supply chain, from procurement to delivery.

  • I'm not sure which IT product is right for my needs. Can you help me choose

    Absolutely! I'd be happy to help you and  navigate our selection and find the perfect IT product for your needs. To get started,

  • Title or How can I contact your customer support team if I have questions or need assistance?

    There are several ways you can contact Zorins Technologies' customer support team, depending on your preference:


    Phone: Provide a 9/5 Telphone number for US customers and separate international lines  applicable. Include operating hours for phone support clearly.


    Email: Offer a dedicated customer support email address, or separate addresses for specific concerns (e.g., sales, technical support, returns).


    Live Chat: Implement a live chat feature on your website for real-time assistance during browsing hours.


    Support Ticket System: Offer a convenient online ticket system for submitting non-urgent inquiries and tracking their progress.

  • What if I have a problem with a product I've purchased? Do you offer warranties on the products you sell?

    We understand that even the best products can sometimes experience technical difficulties. That's why we offer comprehensive technical support to assist you during your warranty period. We have a team of experienced IT professionals ready to troubleshoot and resolve any issues you may face.

    Yes, most of the products we offer come with manufacturer warranties ranging from 1 to 5 years, depending on the specific product. Additionally, we may offer extended service plans for extra peace of mind and long-term support.

    Simply contact our dedicated customer support team through phone, email, or live chat. We'll walk you through the troubleshooting process and, if necessary, initiate the warranty claim with the manufacturer on your behalf

    We prioritize your convenience. You can initiate a return or exchange easily through our online portal or by contacting customer support. We'll provide clear instructions and address any questions you may have.

  • .What are your shipping and delivery policies for US customers?

    US customers enjoy flexible shipping options, expedited delivery choices, and real-time tracking. Details on your website & checkout!.

  • What type of payment methods do you accept?

    Standard Payment Methods:


    Major credit cards: Visa, Mastercard, American Express, Discover

    Debit cards: Accepted by Visa, Mastercard, and Maestro

    PayPal: Secure online payment platform popular for both businesses and individuals.

    Wire transfer: For larger transactions, businesses may prefer this secure but slower method.


    Purchase orders: For established business clients with credit accounts.


    Financing options: Some high-value hardware or software solutions may offer financing plans.


CALL

Tel : +1 (302) 918-4850

MAIL

info@zorinstechnology.com 

ADDRESS

838 Walker Road, Suite21-2, Dover Delaware, Zip Code 19904.

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